January 2007


 

 

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Killing The Goose

 

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Killing The Goose by Marek Patzer

A friend in Siavonga was recently complaining about the yearly schlep of renewing a liquor licence for a hotel. “You first have to get a fire certificate which involves an inspection.” Interesting; in Lusaka someone was telling me that you just cough up K400,000 and the fire certificate is issued without an inspection.  Anyway, once the Fire Certificate is in hand then adverts must be placed in the Government Gazette and one newspaper to advertise the application. Once that’s done then a written application to the Zambia Police to request another inspection. This time by the Police. Then another letter to the health inspector for a further inspection. Then another letter to the Chief Medical Officer to request medical examinations of all staff. Once all the inspections have been carried out and the reports collected then one can officially apply to the Liquor Licencing Board to renew the licence. The application must include copies of all reports and a payment of K1,379,000 plus an additional liquor licence for a houseboat (if you have one) at K504,000 … and this despite the fact that all liquor served on the houseboat comes from the hotel already armed with a liquor licence.

Now with the liquor licence(s) in hand the annual Hotel and Managers Licence is available to be renewed at a cost of K2, 900, 000 not forgetting the appropriate filling in of statutory forms. The next stage is to apply via a 4 page application form listing all staff, client and financial stats for the Tourism Enterprise Licence at a cost of US$ 550. And that’s just the tip of the iceberg…

In South Luangwa operators have the additional expenses laid on by the Zambian Wildlife Authority(ZAWA) which include park entry fees, vehicle and bed levies … costs which I’m sure apply to all lodge owners operating in a National Park. There’s also community levies on resources used from the Game Management Areas in South Luangwa, anything from building and river sand to mopani poles and thatching grass … that levy obviously does not include any costs for the labour involved which opens up another can of worms wriggling from health benefits to NAPSA … I glanced at an article by a priest (sorry, forgot your name) in The Post recently all to do with the ”çasualisation of labour” … is anyone surprised that companies avoid paying out all the benefits and taxes due to a worker by employing that person on a casual basis … even for years! That legal loophole is negotiated by laying-off the worker within the 6 month time frame and then re-hiring. The workers mostly know what’s going on but in a country where jobs are hard to come by one finds that workers bite the bullet … to a point. I also read in that same article that the government is aware of this practice and plans to address it. I fear that the workers will be the end-losers.

I get the impression that hotel and lodge owners would be happy to cough-up’ if all the money being sucked into the various government departments was actually being used to improve services and infrastructure … but it’s obviously not. Let’s not be naïve and hope for heaven on earth but at least … please cover the bottom line? Bad roads, power surges, shedding and brown-outs just add to running costs … and there’s a fuel levy too.

It’s also all very well to ‘sting’ hotel and owners left, right and centre but one must remember who pays the price ultimately; it’s the tourists and Zambia can price itself out of the market … losing business to our competitive neighbours. Then we all lose including ‘the workers’ who have been known, despite gifts every half decade of t-shirts and bags of maize meal’ to vote out governments. Talk to KK.

At a recent Hotel and Catering Association AGM held in Siavonga this particular issue of ‘streamlining the licensing and levy process’ was raised … and assurances were spouted. Let’s see what happens…

And tell me about this ‘personal levy’ of K15,000 that is demanded by the Lusaka City Council for all residents with staff or employees? Excuse me? Have I got my facts right and if so what planet do you guys come from? Even better, what are you doing with the money? Street lights would be nice … won’t even mention the roads.  

One good thing about this bureaucratic mess is that it has inadvertently created a new job opportunity … companies pay individuals to stand in queues to collect and hand in paperwork and fees. OK, give credit where credit is due … a small dent in the unemployment drum. Well bloody done!

The Lowdown is inviting comment from businesses regarding this tortuous process as for many years, we have been trying to get to the bottom of it, but it is such a quagmire that we ended up more confused than when we started. Anonymity is, as always, assured.